Complex Wound Care

PowerCare delivers complex wound management for NDIS participants, including pressure injuries, surgical and chronic wounds. Delivered by registered nurses, or by support workers with high-intensity training working under registered-nurse supervision.

Yes, we manage complex wounds

Complex wound management is one of the seven high-intensity supports PowerCare is registered and audited to deliver, under NDIS registration group 104 and Practice Standards Module 1.

That includes pressure injuries, chronic and non-healing wounds, and surgical wounds — managed against the wound plan set by the participant’s treating clinicians.

Who delivers the care

Complex wound management is delivered either by registered nurses, or by support workers who hold high-intensity training and work under registered-nurse supervision — depending on the participant’s clinical needs and circumstances.

For wound care in particular, registered nurses are commonly the ones delivering the dressing itself. A registered nurse always sets the support up, trains the workers involved against the participant’s own wound plan, and remains responsible for how it is delivered.

What a shift actually looks like

Wound care runs to the treating team’s plan: the right dressing, the right frequency, the right technique, documented every time — including what the wound looked like today compared with last time.

Most of what prevents a wound from getting worse happens between dressings. Repositioning, pressure relief, skin checks, keeping the person moving, and keeping their nutrition and hydration where it should be are part of the shift, not an afterthought.

Wounds that deteriorate, show signs of infection, or stop healing are escalated to the supervising registered nurse and back to the treating team promptly.

How to start

Call us. Tell us what the wound is, who is managing it clinically, and what the current dressing regime is.

A registered nurse reviews it and gives you an honest answer about what we can deliver and when. You will get a real start date on the first call.

Common questions

What makes a wound “complex” under the NDIS?

Complex wound management is a high-intensity support because it requires clinical assessment and a prescribed dressing regime — for example a pressure injury, a chronic non-healing wound, or a surgical wound. Applying a plaster is not complex wound care. Anything requiring a clinical wound plan is, and only a Module 1 provider can deliver it.

Do you do the dressings, or does a community nurse come separately?

We can do both, because we are also registered for community nursing (registration group 114). That means the wound care and the daily support can come from the same provider, with the nurse and the support workers actually talking to each other.

Do you assess the wound and decide the treatment?

The wound management plan comes from the participant’s treating clinicians. Our registered nurses deliver and monitor care against that plan, document what they see, and escalate changes. We follow the plan; we do not replace the treating team.

Can you help prevent pressure injuries, not just treat them?

Yes. Repositioning, pressure relief, skin integrity checks and daily monitoring are part of the personal care we deliver, and they are the single most useful thing anyone does about pressure injuries.

Which NDIS funding pays for it?

Complex wound management is a high-intensity daily personal activity funded from the Core supports budget (registration group 104). Where it is delivered as nursing, it may sit under community nursing (registration group 114). We will tell you which applies to your plan.

The other high-intensity supports we hold

One team, not a referral chain.

Most participants need more than one of these. Every support below is delivered by the same PowerCare team, under the same registration.

All of complex care

Tell us what's happening.

One call. A real person. An honest answer about whether we can help — including if the answer is no. Registered NDIS provider in Sydney.

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