Transport & Travel Assistance
PowerCare provides NDIS transport and travel assistance in Sydney — getting to appointments, work, day programs and community, and learning to travel independently — including for participants with complex clinical needs.
What this support is
Transport and travel assistance is support to get somewhere: a medical appointment, work, a day program, a class, a family visit, the shops.
PowerCare holds NDIS registration group 108 (Assist — Travel/Transport).
Two different things, often confused
Being transported — a worker gets the participant there and back, with the support they need on the way.
Learning to travel independently — travel training: working out the route, doing it together, doing it with the worker a few steps behind, and then not needing the worker at all. Where independent travel is a realistic goal, that is the one worth aiming at, because it hands someone back a piece of their own life.
How transport is funded
Transport sits in the Core supports budget under registration group 108. In practice it usually funds the support worker’s time and assistance to travel with a participant — helping them get ready, get to the vehicle, manage the journey, and get in and out safely at the other end. Some plans also carry separate transport funding for the travel costs themselves (fares, or a mileage contribution).
The support can be delivered in the worker’s vehicle or the participant’s own, and includes wheelchair-accessible travel where that is what the participant needs. If your plan’s transport funding is unclear — which happens often — bring it to the call and we will read it with you, alongside our guide on how NDIS funding works.
When there are clinical needs on the journey
Travel is where complex clinical needs are most often used as a reason to say no — a feed due mid-journey, suctioning needed, a catheter bag to manage.
Because PowerCare holds registration group 104 with Practice Standards Module 1, the high-intensity support that is needed at home can travel with the person — PEG feeding, tracheostomy suctioning or catheter care does not have to stop at the front door. Where those supports are high intensity, they are delivered either by registered nurses, or by support workers with high-intensity training working under registered-nurse supervision — depending on the participant’s clinical needs and circumstances.
Who it’s for
Participants with transport funding in their NDIS plan, and participants whose other funded supports (community participation, appointments, work) need transport wrapped around them to actually happen.
How to start
Call us and tell us where the person needs to get to and what makes it hard. We will read the plan with you and tell you what we can do.
One team, not a referral chain.
Most participants need more than one of these. Every support below is delivered by the same PowerCare team, under the same registration.
Tell us what's happening.
One call. A real person. An honest answer about whether we can help — including if the answer is no. Registered NDIS provider in Sydney.