Behaviour Support Implementation

Read this part first

PowerCare implements behaviour support plans. PowerCare does not write them.

Behaviour support plans are written by the participant’s own NDIS behaviour support practitioner. That is a separate NDIS registration, and PowerCare does not hold it and does not claim it.

What PowerCare holds is NDIS Practice Standards Module 2A — Implementing Behaviour Support Plans. That is the module that governs providers whose workers deliver support to a participant who has a behaviour support plan, including where that plan authorises a regulated restrictive practice.

Be wary of any provider who blurs this line. Writing a plan and implementing it are deliberately separated in the NDIS, and a provider who writes the plan and delivers the support has an obvious conflict of interest. If a provider is vague about which of the two they are doing, that vagueness is the answer.

What implementation actually means

It means the plan is not a document in a drawer. It means:

• Every worker who supports the participant is trained on that participant’s plan, before their first shift — not on behaviour support in general.
• The strategies in the plan are used the way the practitioner wrote them, by everyone, consistently. Behaviour support fails when one worker follows the plan and the next one does not.
• Where the plan authorises a regulated restrictive practice, it is used only as the plan authorises it, recorded every time, and reported as the NDIS Commission requires.
• What actually happens on shift is recorded and fed back to the behaviour support practitioner, so the plan can be reviewed against reality rather than against assumption.
• Incidents are reported. Properly, and to the people who are supposed to receive them.

Where it sits in the supports we deliver

Behaviour support implementation is not a separate product being sold. It happens inside the supports the participant is already funded for — personal care and daily living (registration group 107), high-intensity personal care (registration group 104), supported independent living, community participation.

In practice this means the worker doing the morning shift is the person implementing the plan, because they are the person who is there.

If a participant also has complex clinical needs

Many participants with a behaviour support plan also have high-intensity clinical supports. PowerCare holds Practice Standards Module 1 as well as Module 2A, so one team can do both.

Where high-intensity supports are involved, they are delivered either by registered nurses, or by support workers with high-intensity training working under registered-nurse supervision — depending on the participant’s clinical needs and circumstances.

What we don’t do

We do not write behaviour support plans. We do not provide psychology, allied health or behaviour support practitioner services. If the participant does not have a practitioner, we will tell you that you need one — not quietly fill the gap ourselves.

How to start

Call us. Tell us who wrote the behaviour support plan, when it was last reviewed, and whether it authorises any restrictive practices. We will tell you honestly whether we can implement it and when we could start.